Every program HCI offers,
in one catalog.
From quick on-demand courses to multi-day live trainings and multi-month certifications. Built for attorneys, mediators, counselors, HR pros, coaches, and the organizations that employ them. Pick a format below. Looking for personal courses instead?
On-Demand Courses.
Short, focused courses you can start anytime. Apply specific HCI tools — BIFF Response®, EAR Statements™, court strategy, family law cases — to your work immediately.
Live Trainings.
Self-paced foundations plus live virtual sessions. The middle ground between a quick on-demand course and a full certification.
Certifications.
Self-paced coursework, plus two live sessions with Bill Eddy or Megan Hunter — scheduled at your convenience. The next step after our trainings: formal recognition and expanded scope of practice for serious practitioners. See the full certifications page →
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Four proprietary tools, taught across every program.
Every HCI program teaches one or more of these. Pick the program that matches how you want to apply them.
BIFF Response®
Reply to hostile email and text without making it worse.
EAR Statements™
Three-second verbal moves that calm an upset person.
4 Big Skills®
The framework behind every New Ways® program.
CARS® Method
A four-part approach for high-conflict cases.
Custom training built for your team.
For organizations bringing HCI to a specific team, we design custom programs around your actual cases and roles. Half-day workshops to multi-month engagements.
Explore organization options →