Every program HCI offers,
in one catalog.
From quick on-demand courses to multi-day live trainings and self-paced certifications. Built for attorneys, mediators, counselors, HR pros, coaches, and the organizations that employ them. Pick a format below. Looking for personal courses instead?
On sale through November 10.
Sale pricing on the programs below. Prices return to normal after the last day, so if one of these has been on your list, this is the window.
On-Demand Courses.
Short, focused courses you can start anytime. Apply specific HCI tools — BIFF Response®, EAR Statements™, court strategy, family law cases — to your work immediately.
Live Trainings.
Self-paced foundations plus live virtual sessions. The middle ground between a quick on-demand course and a full certification.
Certifications.
Self-paced, credentialed programs from Bill Eddy and Megan Hunter. The next step after our trainings: formal recognition and expanded scope of practice for serious practitioners. The Mental Health Certification carries 8 APA-approved CE credits. See the full certifications page →
Consultation Groups.
A small, confidential cohort that meets with Bill Eddy every month to work through the high-conflict cases on your plate. For professionals who already know the methods and want expert input on real situations, all year.
No programs match your filters. to see the full catalog.
Four proprietary tools, taught across every program.
Every HCI program teaches one or more of these. Pick the program that matches how you want to apply them.
BIFF Response®
Reply to hostile email and text without making it worse.
EAR Statements™
Three-second verbal moves that calm an upset person.
4 Big Skills™
The framework behind every New Ways® program.
CARS® Method
A four-part approach for high-conflict cases.
Custom training built for your team.
For organizations bringing HCI to a specific team, we design custom programs around your actual cases and roles. Half-day workshops to multi-month engagements.
Explore organization options →