Skip to main content
← All trainings
New Ways for Families®

New Ways for Families® — Counselor Training A structured counseling method for high-conflict separation, divorce, and complex co-parenting cases.

Go beyond traditional approaches to high-conflict family counseling with a practical, skills-based method developed by Bill Eddy and High Conflict Institute.

This comprehensive 12-hour live virtual training prepares licensed counselors, therapists, and family law mental health professionals to deliver New Ways for Families® using the Parent Workbook and a structured counseling process.

Rather than relying primarily on insight or discussion, counselors teach parents the 4 Big Skills™—Managed Emotions, Flexible Thinking, Moderate Behaviors, and Checking Yourself—through guided exercises, practice, and practical application.

Developed specifically for high-conflict separation and divorce, the method also provides a framework for working with complex family dynamics, including cases involving domestic violence, parent-child contact problems, alienation and estrangement concerns, with appropriate safety assessment and clinical judgment.

12-hour live virtual training with Bill Eddy, LCSW, Esq. · Pathway to HCI Provider Licensure

Total time 12 hours
Format Live Zoom
Schedule 2× per year
Bill Eddy, LCSW, Esq.

Your instructor

Bill Eddy, LCSW, Esq.

Co-founder, High Conflict Institute

Upcoming live sessions

All dates U.S.-based · times in Pacific Time (PT)

  • Open

    February 16, 17 & 18, 2027

    9:00 AM – 1:30 PM PT (includes a 30-minute break) · three live sessions

  • Open

    September 21, 22 & 23, 2027

    3:00 PM – 7:30 PM PT (includes a 30-minute break) · three live sessions

Why this training exists

When traditional family counseling isn’t enough.

Separation and divorce can create significant challenges for mental health professionals, particularly when parents are emotionally reactive, focused on blame, resistant to feedback, or involved in ongoing legal disputes.

Traditional counseling approaches often emphasize insight, communication, and understanding relationship dynamics. While these approaches can be valuable, they may be less effective when parents struggle to regulate emotions, consider different perspectives, or change behaviors that contribute to conflict.

New Ways for Families® offers a different approach.

Developed by Bill Eddy from decades of clinical, family law, and divorce mediation experience, New Ways for Families® is a structured, skills-based counseling method that helps parents learn and practice the behaviors needed to manage high-conflict situations more effectively.

Rather than requiring parents to recognize their contribution to the conflict before they can make progress, counselors teach the 4 Big Skills™ through a consistent sequence of workbook exercises, discussion, and practice.

The result is a practical approach that gives counselors a clear framework for helping parents build skills, manage their own behavior, and make more constructive parenting decisions—even when the other parent is unwilling or unable to participate.

The model

How New Ways for Families® counseling works.

New Ways for Families® uses a structured, skills-based counseling process designed to help parents develop practical behaviors that support healthier family interactions and more constructive decision-making.

  1. Individual parent counseling

    Parents work individually with a trained New Ways for Families® Counselor using the Parent Workbook. Through structured exercises, discussion, and skills practice, they learn the 4 Big Skills™ and how to apply them to emotional reactions, communication, parenting decisions, and conflict.

    The focus is on what each parent can control—their own choices and behavior—rather than changing or blaming the other parent.

  2. Parent-child counseling

    When clinically appropriate, structured parent-child sessions provide opportunities for parents to practice the skills with their children, listen to their concerns, and strengthen constructive interactions.

  3. Co-parenting and decision-making

    Depending on the family’s circumstances, safety considerations, and professional roles, the method can support parents in applying their skills to co-parenting communication, problem-solving, and parenting decisions.

The structured approach provides consistency while allowing qualified professionals to exercise clinical judgment based on individual family needs, safety concerns, and court requirements.

What you'll learn

Outcomes you'll bring back from New Ways for Families® Counselor Training.

By completing New Ways for Families® Counselor Training, you’ll be prepared to:

  • Apply the structured New Ways for Families® counseling method with parents experiencing separation, divorce, and high-conflict family dynamics.
  • Teach the 4 Big Skills™: Managed Emotions, Flexible Thinking, Moderate Behaviors, and Checking Yourself.
  • Guide parents through the New Ways for Families® Parent Workbook using structured exercises, discussion, and skills practice.
  • Help parents manage emotional reactions, think more flexibly, moderate behavior, and take responsibility for their own choices and actions.
  • Work with parents who are resistant to feedback, focused on blame, or struggling to change entrenched behavior patterns.
  • Apply the method’s individual-parent and parent-child counseling protocols, including appropriate professional boundaries and confidentiality considerations.
  • Recognize complex family dynamics involving domestic violence, coercive control, estrangement, and parent-child contact problems, and determine when modifications, safeguards, or referrals are necessary.
  • Help parents develop skills that support more constructive communication, parenting decisions, and conflict management.
  • Integrate New Ways for Families® into clinical or court-involved practice while maintaining appropriate ethical, documentation, and professional standards.
Built for

Who New Ways for Families® Counselor Training is built for.

Licensed Marriage & Family Therapists

Clinicians working with separated or divorced parents, complex family relationships, and high-conflict co-parenting dynamics.

Clinical Social Workers & Professional Counselors

Mental health professionals seeking a structured, skills-based counseling method for helping parents manage behavior, emotions, and conflict.

Psychologists

Psychologists working with parents and families affected by separation, divorce, and complex interpersonal dynamics.

Court-Involved Mental Health Professionals

Qualified therapists providing court-involved treatment, parent-child counseling, or other clinical services within family law settings.

Family Service Clinicians

Licensed mental health professionals working in agencies, family service organizations, and programs serving separating or divorcing families.

Family Court & Program Professionals

Court administrators, parenting coordinators, and family law professionals interested in understanding or implementing the method within court-connected services. Clinical provider licensing is subject to applicable professional qualifications and HCI requirements.

Required materials

Curriculum & counseling materials

New Ways for Families® is a structured, skills-based counseling method supported by two complementary resources that guide professionals and parents through learning and applying the 4 Big Skills™.

New Ways for Families® Professional Guidebook
Designed for trained counselors and therapists, the Professional Guidebook provides the framework for delivering the New Ways for Families® counseling method, including structured session guidance, professional considerations, and practical strategies for helping parents develop and apply the skills.

New Ways for Families® Parent Workbook
The Parent Workbook guides parents through structured exercises and practical applications to help them manage emotions, think flexibly, moderate behaviors, and take responsibility for their actions. Counselors use the workbook during individual sessions to reinforce learning, guide skills practice, and help parents apply the skills to real-life parenting and co-parenting challenges.

Together, these resources provide a consistent, practical counseling process that can be adapted to individual family circumstances and clinical needs.

Both materials are required and must be purchased separately from the training. Each participating parent needs their own Parent Workbook.

Format & what's included

How New Ways for Families® Counselor Training works.

This comprehensive 12-hour live virtual training, taught by Bill Eddy, LCSW, Esq., prepares licensed mental health professionals to deliver the New Ways for Families® counseling method in their practice.

Through instruction, demonstrations, case discussions, practical exercises, and interactive role-play, participants learn how to teach the 4 Big Skills™ and guide parents through the structured New Ways counseling process.

Your training includes:

  • 12 hours of live virtual instruction — Three interactive Zoom sessions with Bill Eddy covering the method, curriculum, counseling protocols, and practical applications.
  • Demonstrations and role-play — Practice applying the method to challenging separation, divorce, and co-parenting situations.
  • Provider Licensure — Eligible participants may obtain an HCI-issued New Ways for Families® Counselor License, subject to licensing requirements.
  • Provider Network membership — Opportunities for ongoing professional learning and connection with other New Ways providers.
  • HCI Provider Directory — Optional public listing for eligible licensed counselors.
  • Bonus Training — Pre-Mediation Coaching and Decision Skills training.
  • Certificate of Completion — Documentation of 12 hours of training.
  • Email Support — Assistance with course content and implementation questions.

Additional support: Licensed counselors may separately enroll in the New Ways for Families® Counselor Consultation Group for ongoing case consultation with Bill Eddy.

The HCI methods you'll learn

Methods taught in New Ways for Families® Counselor Training.

4 Big Skills™

The core skills you'll teach parents and children: Flexible Thinking, Managed Emotions, Moderate Behaviors, Checking Yourself.

Individual Parent Sessions

Structured one-on-one parent work using a workbook-based protocol.

Parent-Child Sessions

A clear protocol for clinical sessions with parent and child together.

Co-Parent Sessions

Structured sessions for co-parents working on decisions and communication.

Your instructor

Bill Eddy, LCSW, Esq.

Co-founder and Director of Innovation of High Conflict Institute, Bill Eddy brings more than 40 years of experience in family law, divorce mediation, and mental health to his work with high-conflict families. A former California Certified Family Law Specialist, licensed clinical social worker, and former Senior Family Mediator at the National Conflict Resolution Center in San Diego, Bill has handled hundreds of family law cases and divorce mediations, giving him a rare understanding of the legal, emotional, and behavioral dynamics of separation and divorce.

Bill pioneered the High Conflict Personality Theory and developed the New Ways for Families® method, drawing on his extensive clinical and legal experience to create a structured, skills-based counseling approach for parents navigating separation and divorce. Originally developed for use with high-conflict and court-involved families, the method has been adapted for different professional settings and delivery models. He has trained judges, attorneys, mediators, mental health professionals, and family court personnel in more than 35 U.S. states and 13 countries.

An award-winning family mediator and author of more than 25 books, Bill’s publications include New Ways for Families, BIFF for CoParent Communication, Calming Upset People with EAR, Don’t Alienate the Kids!, and Splitting: Protecting Yourself While Divorcing Someone with Borderline or Narcissistic Personality Disorder. He also co-hosts the It’s All Your Fault! podcast with Megan Hunter.

What participants say

Trusted by professionals across industries.

This training has great value for clinicians working with any level of conflict or dissention between parents who are navigating the waters of divorce. The focus this process provides is a gift to both providers and parents.
J.G. LPC, Practice Owner
If you counsel families experiencing separation or divorce, this is a training that you won't want to miss. Learning to teach life skills that are valuable in any situation is the theme for both the workshop participant and for those the participant teaches.
D.T. LPC
The training was excellent! Bill is quite thorough and helps you every step of the way. I cannot wait to use this with my clients.
T.K. LMFT
FAQ

New Ways for Families® Counselor Training — frequently asked questions.

Who is this course for?
Licensed marriage and family therapists, clinical social workers, professional counselors, psychologists, court-involved mental health professionals, and family service clinicians. Family court and program professionals who want to understand or implement the method are also welcome. Clinical provider licensing is subject to applicable professional qualifications and HCI requirements.
How is New Ways for Families® different from traditional family counseling?
New Ways for Families® uses a structured, skills-based approach that focuses on teaching parents practical behaviors rather than relying primarily on insight or discussion of past conflicts. Counselors guide parents through the 4 Big Skills™ using the New Ways for Families® Parent Workbook, with exercises and practice designed to help parents apply the skills to everyday parenting and high-conflict situations.
Is New Ways for Families® only for high-conflict families?
No. Although the method was developed for high-conflict separation and divorce cases, the 4 Big Skills™ benefit parents across a wide range of situations. The structured counseling method may be particularly useful when emotional reactivity, rigid thinking, blame, or behavioral challenges interfere with progress.
Can the method be used in cases involving domestic violence, alienation, or estrangement?
New Ways for Families® can be adapted for complex family situations, including cases involving domestic violence, coercive control, estrangement, or parent-child contact problems. Appropriate clinical assessment, safety planning, professional judgment, and role boundaries are essential. The method does not replace specialized domestic violence intervention, forensic assessment, or other services when indicated.
Do both parents need to participate?
No. Individual parent counseling focuses on helping each parent develop and practice the 4 Big Skills™. A parent can benefit from learning to manage their own behavior and responses even when the other parent does not participate. Additional parent-child or co-parenting components depend on the circumstances and professional assessment.
What is the format?
The training is 12 hours live on Zoom with Bill Eddy and your cohort, held as three live sessions over three days, including demonstrations, role-play, and direct feedback.
When are the live sessions?
The live training is held twice per year. Upcoming dates are posted on the registration page. A minimum of 6 participants is required; if the minimum isn't met, registrants receive a 2-week notification and are placed in the next cohort.
What is included?
12 hours of live virtual instruction on Zoom (three sessions over three days), demonstrations and role-play, eligibility for Provider Licensure, Provider Network membership, an optional HCI Provider Directory listing, bonus Pre-Mediation Coaching and Decision Skills trainings, a Certificate of Completion documenting 12 hours, and email support. The New Ways for Families® Professional Guidebook and Parent Workbook are required and purchased separately.
Is there ongoing support after the training?
Yes. Every licensed counselor joins the Provider Network, with recurring Q&A sessions with Bill Eddy. If you want deeper, case-by-case support, add the New Ways for Families® Counselor Consultation Group: 11 monthly virtual sessions over a year with Bill and a small cohort of fellow counselors, where you bring your hardest high-conflict family cases for confidential consultation.
Will I get continuing education credits?
HCI is not an approved CE provider by licensure boards, but the training is accepted by many licensing boards across the U.S., Canada, and abroad. You'll receive a Certificate of Completion documenting 12 hours that you can submit to your board per their regulations.
Do I need a license to use New Ways for Families® in my clinical practice?
Yes. Professionals who wish to deliver the New Ways for Families® counseling program must meet HCI’s training and provider licensing requirements. This HCI-issued authorization governs use of the proprietary method and does not replace any professional license required to practice mental health counseling.
Can I train other counselors to use New Ways for Families®?
No. Individual provider licensure authorizes you to deliver the method within the scope of your HCI license, but does not authorize you to train or license other professionals. Organizations interested in broader implementation or training multiple providers should contact newways@highconflictinstitute.com.
What’s the difference between Counselor Training and Coaches Training?
The Counselor Training prepares qualified mental health professionals to deliver New Ways for Families® through structured counseling sessions using the Parent Workbook. The Coaches Training prepares therapists and divorce and co-parenting coaches to reinforce the skills as parents work through the New Ways for Families®: Co-parenting Skills Class. Both teach the 4 Big Skills™, but use different materials and approaches.
Do you offer discounts?
Yes — discounts are available for non-profit organizations, governmental organizations, military, and HCI alumni (anyone who has taken an HCI training). Limited scholarships are available. Reach out to newways@highconflictinstitute.com to inquire.
Can my court program license this?
Yes — many family courts have adopted New Ways for Families® as a structured pre-decision parenting program. Request a custom proposal for court program implementation.

Ready to bring New Ways for Families® into your clinical practice?

Learn a structured, skills-based counseling method developed specifically for high-conflict separation and divorce. Train directly with Bill Eddy, strengthen your approach to challenging family cases, and become eligible for licensure as a New Ways for Families® Counselor.