Skills for the cases, clients, and
coworkers that consume your week.

For mental health professionals: Yes. The Managing High-Conflict Personalities: Certification for Mental Health Professionals is approved for 8 CE credits through HCI's joint providership with CE Learning Systems (CE-Go), co-sponsored by the American Psychological Association and recognized by the New York State Education Department boards for social work, mental health counseling, marriage and family therapy, psychology, psychoanalysis, and creative arts therapy. Other HCI programs include a Certificate of Completion that can be submitted to your licensure board (check your board's regulations first).

For legal professionals: As of October 2026, HCI is actively seeking MCLE approval in all U.S. states. This section will be updated with information as it becomes available. Currently, HCI is not an approved MCLE/CLE provider in any jurisdiction, although you may be able to apply this training toward your continuing legal education requirements depending on your licensing body's requirements. You will receive a Certificate of Completion documenting hours that you can submit per their regulations.

It depends on your role. Attorneys and mediators often start with the High-Conflict Law Certification and/or New Ways for Mediation®; counselors and therapists with the Mental Health Certification (8 CE credits) or New Ways for Families® Counseling; divorce coaches with New Ways for Families® Coaching; HR and workplace leaders with Managing High-Conflict Behavior in the Workplace; and workplace coaches with New Ways for Work® Coaching. Browse by profession above, or contact us for a recommendation.

Both. Many programs are hybrid — self-paced foundations plus live group sessions — and several on-demand courses are fully self-paced so you can start anytime and learn at your own speed.

It varies by depth. Short on-demand courses start at $25, flagship trainings typically run $497 to $997, and certifications are priced by program. See the trainings catalog for current pricing on each program.

A course teaches a specific HCI method or topic — usually shorter and often self-paced. A certification is a self-paced, credentialed program: more rigorous, completed on your own schedule, and resulting in a formal HCI credential and (for several programs) a listing in our public provider directory.

New Ways training focuses on learning and applying a specific, structured program, such as New Ways for Families®, New Ways for Work®, or New Ways for Mediation®. These trainings prepare professionals to use practical methods and tools with the individuals, families, or organizations they serve.

High Conflict Institute certifications provide broader, specialized education in understanding and managing high-conflict personalities and behaviors. Certification programs include in-depth instruction, practical strategies, and an assessment of learning to demonstrate proficiency in high-conflict management skills.

In short, New Ways training prepares you to deliver a specific program to your clients, while certification demonstrates your knowledge and skills in managing high-conflict situations within your professional role.

No. Our programs serve everyone from professionals new to high-conflict dynamics to experienced practitioners adding structured methods to their toolkit. Each program notes its level so you can choose the right starting point.

You can send clients to our sister site, ConflictInfluencer.com, for classes, coaching, and consultations made for individuals. A Provider Directory of trained and licensed New Ways for Families® counselors and coaches, and New Ways for Work® coaches, is also on that site, so your clients can select a provider in their area. Many providers offer both in-person and virtual services.

Yes, many professionals buy our books in bulk to give or sell to their clients. Tiered discounts apply automatically at checkout: 30% off orders of $295 or more, 40% off $395 or more, and 50% off $595 or more. The most popular titles are BIFF for CoParent Communication; Calming Upset People with EAR; SLIC Solutions: Setting Limits & Imposing Consequences; and SWYP: So, What's Your Proposal? Turn Conflicts Into Agreements in 3 Steps. Contact us for details.