An annual diagnostic
We map your conflict cost-drivers — escalations, attrition, complaints, time-to-resolve — and give leadership a real baseline. The first 90 days are about understanding before doing.
Flagship program · Most impact for organizations Don't just train your team.
Don't just train your team.
Rebuild how your organization responds to conflict.
Corporate Partnership embeds HCI methodology into your leadership, HR, and culture across a full year — with a structured diagnostic, embedded training, live case consultation, and outcome reporting. Three tiers calibrated to your size and stage.
$359 billion lost annually to workplace conflict in the U.S. Your organization is paying its share.
Some of the organizations we've partnered with and trained
What every partnership delivers
Four things every Corporate Partnership tier includes.
Tiers differ in scale and depth — but every partnership orgs sign with us delivers these four. They're what makes partnership different from training.
Embedded training
Calibrated to your specific roles and rolled out in cohorts across the year. Your HR team, leadership, and customer-facing staff each get a track designed for the cases they actually see.
Live case consultation
HCI experts available to your leadership on the cases consuming the most management time. Quarterly executive reviews keep partnership focused on the metrics that matter to you.
Outcome reporting
Measurable changes in escalation volume, complaint resolution time, retention, and team health — tracked across the engagement so the value of partnership is visible to your board.
Choose your level
Choose Your Partnership Level.
Each tier is designed for a specific organizational stage and scope. All include direct access to Megan Hunter.
Build the Base
Conflict Ready
$36K to $48K
Annual investment
Best for organizations just beginning to address conflict systematically (300 to 1,000 employees)
What's included
- Conflict Readiness Assessment with Megan debrief
- Quarterly leadership cohort sessions (BIFF Response®, EAR Statements™, CARS®)
- Internal champion enablement & playbook
- Quarterly office hours with Megan Hunter
- Dedicated HCI account contact
- Annual review and renewal planning
Scale the System
Conflict Smart
$72K to $96K
Annual investment
Best for organizations ready to embed conflict readiness into culture (1,000 to 5,000 employees)
Everything in Conflict Ready, plus
- Deep organizational diagnostic with interviews and survey
- Multi-cohort training across leadership and HR
- Custom case-based scenarios for your organization
- Train-the-trainer pathway for internal certification
- Monthly office hours with Megan Hunter
- Quarterly executive briefings
Transform the Culture
Conflict Proof
$150K+
Annual investment
Best for large organizations or high-stakes environments (5,000+ employees or government, healthcare, financial services)
Everything in Conflict Smart, plus
- C-suite diagnostic workshop (half-day)
- Org-wide rollout with custom delivery
- Internal trainer certification program
- Dedicated HCI partner for case consultations
- Annual on-site keynote from Bill Eddy or Megan Hunter
- Strategic conflict-readiness reviews quarterly
Pricing ranges reflect typical engagements; final scope is set in the diagnostic. Talk to our team for a tailored proposal.
How a partnership starts
A diagnostic, not a proposal.
Every Corporate Partnership begins with a Conflict Readiness Assessment — a structured diagnostic Megan Hunter walks your leadership team through. It surfaces the patterns already costing you time and money, and grounds the partnership in your specific situation rather than a generic playbook.
From there we calibrate scope, cohorts, and timelines together. The first 90 days are about understanding; everything that follows is built to move the metrics that matter to you.
Schedule a diagnostic call → Try them yourself · Free
The diagnostic tools we use — open to anyone.
Before a partnership conversation, many leaders want to size up the problem on their own. These are the same two tools our team uses in the discovery phase. No login, no sales pitch — just structured data you can take back to your exec team.
Quantify
Conflict Cost Calculator
Three inputs — size, turnover, HR time on conflict — produce an annual dollar figure that turns "we have a people problem" into "we're absorbing $X per year." Two minutes, no login.
Open the calculator → DiagnoseConflict Readiness Assessment
Ten questions across five dimensions of conflict readiness. Instant score on a four-point scale (Reactive · Aware · Prepared · Ready) plus a short interpretation of what your score actually means.
Take the assessment →Most leaders run the Calculator first, then the Assessment with their exec team. The conversation that follows is usually where partnership starts. Book a debrief with Megan when you're ready.
What partnership orgs say
Results, in their words.
This is the only training my team has had that's been supported by dedicated 1:1 practice in the Live Lab. It revolutionized our department.
As complaint handlers, my team deals with more than its fair share of high-conflict complainants. The training was spot-on and the Live Lab was like doing a practicum. My team's confidence increased significantly.
Experiencing this training was a gamechanger. The focus on key leadership areas — how to build a high-functioning team, how to manage day-to-day negativity or high-conflict behavior in a group, and managing performance — gives participants a 'here's how you do it' approach that is both effective and efficient.
This training is essential for all those involved in people management and team optimization. It provides pragmatic, bespoke tools for proactively addressing conflict — you'll recognize when usual tools simply will not work, how to avoid feeling trapped in the vortex of high-conflict behavior, and what steps to take to confidently manage seemingly intractable conflict.
Common questions
Questions org buyers ask first.
What's the time commitment from our leadership team?
Light. The Conflict Readiness Assessment is a half-day with your exec team plus brief interviews with 3–5 key leaders. Quarterly executive reviews run 60–90 minutes. The bulk of partnership effort is on HCI — your people show up for cohort sessions and stay informed via quarterly reports.
Is this delivered onsite or virtually?
Both. The diagnostic and most leadership touchpoints happen virtually. Cohort training is hybrid — usually self-paced foundations + live group sessions. For Tier 3 partners, we include an annual onsite keynote from Bill Eddy or Megan Hunter.
Can we start smaller and scale up?
Yes. Many of our partnerships begin with The 5% Talk keynote or a Custom Training engagement and grow from there. You can also start at Tier 1 (Conflict Ready) and move to higher tiers in year two or three.
How is this different from sending people through training?
Training teaches skills. Partnership rebuilds how your org responds to conflict structurally — culture, policies, escalation paths, manager coaching, and outcome reporting. You can also bulk-license HCI training as part of a partnership.
Want a taste first?
Explore The 5% Talk → Start with The 5% Talk.
Many of our partnerships begin with our signature keynote — 50 minutes that gets every leader in your organization speaking the same language about high-conflict behavior. It's also the cleanest way to introduce HCI methodology before committing to a year-long engagement.
Start the conversation
Ready to see what partnership looks like for your org?
Pick a 30-minute slot with Megan. We'll walk through where your org is now, the patterns that matter most, and what a partnership would look like. No cost. No obligation.
Book a diagnostic call →