Identification
How quickly your team recognizes high-conflict patterns before they escalate.
Free diagnostic · 5 minutes
How prepared is your organization for its hardest people?
Ten questions across five dimensions of conflict readiness. You'll get an instant score, a snapshot of where you're strong, and where you're exposed. The result usually surprises someone on the leadership team.
Start the Assessment ↓ 5 minutes · No login required
$359B lost annually to workplace conflict in the U.S.
2.8 hrs per employee per week lost to disputes
50% of an HR business partner's time spent on the 5% of difficult cases
Used by HR and leadership teams at organizations like 
How it works
Take it now, get your score instantly.
No sales pitch. Answer the ten questions honestly and you'll see a score that tells you where your organization sits on a four-point scale: Reactive · Aware · Prepared · Ready.
Most leaders take it once for themselves and again with their exec team. The two scores rarely match — and that gap is usually where the conversation needs to start.
Take the Assessment ↓Tell Us About Your Organization
1 of 10
Your Assessment Is Complete
Score: Calculating...
Enter your email to unlock your full results including your tier ranking, dimension breakdown, estimated annual cost impact, and personalized next steps.
By submitting, you agree to our Privacy Policy and to receive related emails from HCI. No spam, ever. Unsubscribe anytime.
0%
Score
Your Dimension Scores
Estimated Annual Impact
Lost Productivity
$0
Conflict Turnover
$0
Absenteeism
$0
Total Annual Impact
$0
Schedule a Confidential Conversation
Let's talk about what this assessment reveals and how to build conflict readiness in your organization.
Book Your Session
Megan Hunter, MBA
CEO, High Conflict Institute · International Keynote Speaker · Author of 4 Books · 18+ Years Experience
CEO, High Conflict Institute · International Keynote Speaker · Author of 4 Books · 18+ Years Experience
What it measures
Five dimensions of conflict readiness.
We built this diagnostic on 18+ years of work with courts, HR teams, hospitals, and government agencies. It maps where most organizations are strong — and where the cracks tend to be.
Communication
Whether your written and verbal responses de-escalate or accidentally inflame.
Escalation Paths
Whether your organization has structured paths for handling difficult cases — or whether everyone improvises.
Boundary Management
How well leaders set and maintain boundaries with difficult employees, customers, or stakeholders.
Documentation
Whether your records can hold up in court, HR review, or audit when the worst cases get serious.
Next steps
Once you have your score.
Three places to go after taking the assessment — depending on what you want to do with the result.