Skip to main content
Free calculator · 2 minutes

What is unresolved conflict costing your organization?

Enter three pieces of basic data — size, turnover rate, HR time on conflict — and get an annual dollar figure. The number that turns "we have a people problem" into "we're losing $X per year, and here's how we fix it."

Start the Calculator 2 minutes · No login required
$359B lost annually to workplace conflict in the U.S.
2.8 hrs per employee per week lost to disputes
50% of an HR business partner's time spent on the 5% of difficult cases
Used by HR and leadership teams at organizations like
Microsoft Activision Blizzard Intel Duke Energy Progressive UN World Food Programme Boston Children's Hospital Arizona State University UCLA Commonwealth Bank Pepperdine Caruso School of Law Denver Public Schools
How it works

Three inputs. One number.

The calculator takes three pieces of information about your organization and applies the cost models that researchers have validated across thousands of organizations. The output is a conservative annual estimate of what unresolved conflict is currently costing you.

It's deliberately simple. You don't need finance approval to run it, you don't need HR data you can't access, and the number you get is something you can take into a CFO conversation without a footnote.

Start the Calculator

Tell Us About Your Organization

Adjust the numbers below to match your situation. The calculator updates instantly as you go.

Your Organization
Total headcount across all departments
Blended average including benefits burden
Industry multiplier adjusts for conflict intensity
Risk Factors
18%
US average is ~18%. High conflict environments run 25%+
5%
Research suggests ~5% of people exhibit high conflict patterns
Formal HR complaints, grievances, or investigations per year
Employment lawsuits, EEOC claims, or settlements
Your Annual Conflict Cost

Here is what unresolved conflict is costing your organization every year

$1,929,975
Total Annual Conflict Cost
$3,860
Cost Per Employee Per Year
54,600
Productive Hours Lost
That is the equivalent of 26 full time employees doing nothing but dealing with conflict all year.
Your managers are spending roughly 1 day per week managing interpersonal issues instead of leading their teams. And 150 employees are experiencing enough conflict related stress to miss extra days of work each year.

Where the Money Goes

The insight most organizations miss

The 5% Problem

25
people in your organization likely exhibit high conflict patterns. Research shows this small group drives 50% to 80% of your formal complaints, consumes the majority of HR and management time, and creates ripple effects that touch every team they interact with.
$3.4M
Estimated cost driven by high conflict individuals
$136K
Cost per high conflict individual per year

What Becomes Possible When You Address It

Organizations that invest in conflict readiness typically see a 30%+ reduction in these costs within the first year

16,380
productive hours recovered annually
💰
$578,993
returned to your bottom line
👥
~14
employees retained who would have left
1

Start with the Conflict Readiness Assessment

A comprehensive 40 question, 8 dimension diagnostic of your organization's specific conflict landscape. You will know exactly where the friction is, who it affects, and what to do about it. Your assessment investment credits 100% toward any annual partnership tier. No risk, full clarity.

$9,000 (applied toward annual partnership)

Based on research from CPP Global (2008), SHRM Workplace Culture Report (2024), EEOC litigation data, and High Conflict Institute's 18+ years of organizational research. Industry multipliers reflect sector-specific conflict intensity based on regulatory burden, emotional labor, and workforce composition.

Who uses this

Built for the champion inside the org.

You've recognized the problem. Maybe you've taken the Conflict Readiness Assessment and your score wasn't where you wanted it. Now you need to make the case internally — to your CFO, your COO, your executive team.

The Calculator arms you with the business case. A single number, defensible methodology, and a sense of scale that turns "this matters" into "this is a measurable cost we're absorbing every year."

"As complaint handlers, my team deals with more than its fair share of high-conflict complainants. The training was spot-on — my team's confidence increased significantly."

— Ombudsman Team Lead · ATN Ombudsman, Canada