New Ways for Families® — Coaches Training
A divorce coach certification in a structured method to help parents keep the conflict small with a few simple skills — for divorce coaches, parenting coordinators, attorneys, and anyone supporting high-conflict separations. Co-parenting coach training that includes role-play with Bill Eddy, Provider Network membership, and ready-made parent materials.
Your instructor
Bill Eddy, LCSW, Esq.
Co-founder, High Conflict Institute
Upcoming live sessions
All dates U.S.-based · times in Pacific Time (PT)
- Open
October 20 & 22, 2026
9:00 AM – 1:00 PM PT · two live sessions
500,000+
professionals trained worldwide
High-conflict divorce destroys families — and standard coaching can't reach the parents who need it most.
In high-conflict separations, parents stay locked in blame, all-or-nothing thinking, and extreme reactions while children pay the price. Standard divorce coaching assumes both parents can self-regulate and problem-solve — but in high-conflict cases, that's exactly what's missing. New Ways for Families is a structured coaching method built to teach parents the same skills, around the same situations, with the same protocols — protecting the coach, the parent, and the children, and giving you a defensible process you can document for the court if needed.
Outcomes you'll bring back from New Ways for Families® (Coaches).
- Help parents manage high-conflict relationships with co-parents, children, and extended family.
- Coach co-parents in applying the 4 Big Skills™ to daily co-parenting situations.
- Recognize the dynamics and drivers of high-conflict behaviors.
- Apply structured, repeatable coaching protocols you can document for court if needed.
- Reduce alienation, refusal/resistance, and harm to children during separation.
- Use EAR Statements™ and BIFF Response to manage your own coaching interactions.
- Coach children directly on managing their reactions to parental conflict.
- Maintain coach well-being by letting go of feeling responsible for the outcome.
Who New Ways for Families® (Coaches) is built for.
Divorce Coaches
For coaches working with one or both parents through the separation process.
Co-Parenting Educators
Educators delivering structured co-parenting programs.
Parenting Coordinators
Court-appointed PCs managing high-conflict custody situations.
Family Law Attorneys
Attorneys coaching clients on behavior and communication during litigation.
Mediators
Family mediators supporting clients between mediation sessions.
Court & Agency Program Staff
Family court staff and agency program coordinators.
How New Ways for Families® (Coaches) is delivered.
Complete the 4-hour on-demand course on your schedule, then join the 8-hour livestream with Bill Eddy and your cohort — interactive role-play with high-conflict co-parenting scenarios and direct feedback from Bill.
- 4 hours on-demand course — Self-directed online lessons covering the method, completed before the live session.
- 8 hours live virtual training — Interactive Zoom training with Bill Eddy, including role-play with real co-parenting scenarios.
- Provider Network membership — Recurring Q&A sessions with Bill Eddy and other Network providers.
- HCI Provider List listing — Public listing as a New Ways for Families® coach.
- Co-Parenting Without Court access — Access to the New Ways for Families online parent class for your clients.
- Bonus: Pre-Mediation Coaching — 1-hour Pre-Mediation Coaching Training included.
- Bonus: Decision Skills — 1-hour Decision Skills Training included.
- Certificate of Completion — 12 hours documented for submission to licensing boards where applicable.
- Email support included — Direct access to HCI for follow-up questions (1–2 business day response).
Methods taught in New Ways for Families® (Coaches).
4 Big Skills™
The core skills you'll teach parents and children: Flexible Thinking, Managed Emotions, Moderate Behaviors, Checking Yourself.
EAR Statements™
Three-second verbal moves that calm an upset co-parent or client.
BIFF Response®
Coach parents to write co-parenting messages that don't escalate.
New Ways Process
Structured protocols for individual parent coaching, co-parent sessions, and parent-child sessions.
Bill Eddy, LCSW, Esq.
Co-founder and Chief Innovation Officer of the High Conflict Institute and pioneer of the High-Conflict Personality theory. Bill is a licensed clinical social worker, attorney, and Senior Family Mediator at the National Conflict Resolution Center in San Diego, with over 40 years of experience resolving high-conflict family disputes.
Bill is the developer of the New Ways for Families method — used in family courts and by coaches across the U.S., Canada, Australia, and beyond. He has trained mental health professionals, mediators, attorneys, and family court staff in 35 states and 13 countries.
He is the author of more than 25 books, including New Ways for Families, BIFF for CoParent Communication, Don't Alienate the Kids!, and It's All Your Fault! He co-hosts the podcast It's All Your Fault with Megan Hunter.
Trusted by professionals across industries.
I'm excited to share these skills with others. The New Ways for Families Coach training really reinforced the skill set in a manageable, organized, accessible way.
New Ways for Families® (Coaches) — frequently asked questions.
Who is this course for?
What is the format?
When are the live sessions?
What is included?
Are there required materials?
Will I get continuing education credits?
Do you offer discounts?
What's the difference between this and the Counselor Training?
Ready to enroll?
Enroll an individual seat now, or talk to us about a private cohort designed around your organization's actual cases.
Other programs you might consider
New Ways for Families® Decision Skills Training
Teach the 4 Big Skills™ to parents — improving communication and conflict resolution.
New Ways for Life™ Instructor Training
For anyone working with young people — bullying, conflict at home and school, stress reduction.
Managing HCPs at Work
Workplace conflict resolution training for HR, managers, and people leaders. 9 CE hours · accepted by many licensing boards. Reduce escalations and manage difficult employees.