"On behalf of Meriwether & Tharp, I would like to express our sincere appreciation to Megan Hunter for an outstanding presentation and training experience. Megan's ability to engage a room full of professionals with different roles and responsibilities is truly exceptional. From the moment she began, she had a captivated audience, and the level of participation throughout the program reflected just how relevant and impactful the content was for our team. What impressed us most was how valuable the training was across every department in our firm. Our intake specialists, receptionists, billing team, attorneys, and marketing professionals all found meaningful takeaways they could immediately apply in their day-to-day work. It is rare to find a presenter who can connect so effectively with such a diverse audience, but Megan did just that. Her insights into high-conflict personalities and effective communication strategies were practical, relatable, and immediately useful. The tools and concepts she shared, including BIFF, EAR, and other High Conflict Institute methodologies, provided valuable guidance for handling challenging interactions with greater confidence, professionalism, and empathy. The training gave our team a common framework and language that we can use consistently throughout the client experience. One of the meaningful aspects of the program was the inclusion of the personal video messages from Bill Eddy. Hearing directly from the co-founder of the High Conflict Institute added a special dimension to the training. His perspectives, experiences, and insights helped reinforce the concepts Megan was teaching and gave our team a deeper appreciation for the research and real-world application behind these methods. The feedback from our team has been overwhelmingly positive. Megan delivered a program that was engaging, informative, and highly relevant to the work we do every day. We are grateful for her expertise, her passion for helping professionals navigate conflict more effectively, and the wisdom she shared with every member of our firm."
Georgetta Glaves-Innis, Esq. — Partner, Meriwether & Tharp