Civility
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From Incivility to High Conflict: Building a More Prepared Workplace
Workplace incivility is rising and costing organizations billions. Megan Hunter on the 5% problem and HCI's new year-long Corporate Partnership program.
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Is Incivility Increasing? If so, What Can We Do About It?
Research shows incivility is on the rise — in workplaces, courtrooms, and everyday life. Bill Eddy on why it's increasing and what professionals can do about it.
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Unlock Your Inner Peacemaker by Accessing Your Calm Self
Unlock Your Inner Peacemaker by Accessing Your Calm Self © 2024 by Cherolyn Knapp, B.Comm, LLB.B, Q.Med We've all experienced those moments when emotions take…
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Fostering Flexibility: Tips for developing flexible thinking skills
Fostering Flexibility: Tips for developing flexible thinking skills © 2024 by Cherolyn Knapp, B.Comm, LLB.B, Q.Med Do you ever have to interact with someone…
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Is Total Freedom the Goal?
Setting Boundaries: Is Total Freedom the Goal? © 2024 by Bill Eddy, LCSW, Esq. Setting Boundaries in Relationships at Home, at Work and Online As we celebrate…
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How Adult Bullies Find and Encourage Each Other on Social Media
How Adult Bullies Find and Encourage Each Other on Social Media © 2024 by Bill Eddy, LCSW, Esq. Adult bullies have traditionally been kept on the fringes of…
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Turning the Tide on Toxic Teams: Introducing New Ways for Work®—Leaders Training
Turning the Tide on Toxic Teams: Introducing New Ways for Work®—Leaders Course © 2024 by Cherolyn Knapp, B. Comm, Q.Med Have you ever found yourself leading a…
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The Dangerous Bias in Fabulous Reports
The Dangerous Bias in Fabulous Reports © 2024 Jenni McBride McNamara, LMFT, PC Intro from Bill Eddy This month we have a great article about how to write…
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SLIC Solutions: Setting Limits and Imposing Consequences in 2 ½ Steps
SLIC Solutions: Setting Limits and Imposing Consequences in 2 ½ Steps © 2024 by Bill Eddy, LCSW, JD We live in a rapidly changing world, with rules and…
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Addressing the Bully in the Room: High Conflict Personalities in Workplace Investigations
Workplace conflict is nothing new. But for employers, undertaking workplace investigations is a relatively new – and highly prevalent – practice. A large proportion of workplace conflicts include at least one person exhibiting traits of a high conflict personality. This raises the question of how an investigator can be equipped to run a fair and effective process, despite the challenges presented by high conflict personalities.
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Truck Convoy Protest in Ottawa: A Missed Opportunity for High Conflict Resolution?
Truck Convoy Protest in Ottawa: A Missed Opportunity for High Conflict Resolution?©2023 Cherolyn Knapp, B.Comm, LL.B, Q.MedIn this time that some say is…
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Understanding Polarization in Families, Groups, and Nations
Understanding Polarization in Families, Groups, and Nations ©2020 Bill Eddy, LCSW, Esq.There is much talk today about polarization. Ironically, few people put…
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Narcissism and Incivility: Is There a Connection?
©2018 Bill Eddy, LCSW, Esq.Did you ever wonder where incivility comes from? Is it always what someone else is doing? It seems to have spread far and wide over…
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Vicarious Trauma: 3 Tips and Review of the book "Second-Hand Shock"
©2018 Bill Eddy, LCSW, Esq. Our High Conflict Institute speakers give seminars around the world to helping professionals (lawyers, judges, counselors,…
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A Respectful Meeting Policy
©2017 Bill Eddy, LCSW, Esq. and L. Georgi DiStefano As high conflict personalities appear to be increasing in society and the workplace, we are hearing more…
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Civility and the Surge Protector
<p>"Maybe we don’t need relationships anymore. Maybe we can say and do anything we want with other people – in other words incivility has no cost and is easier than putting a surge protector on ourselves."</p>
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Personality Awareness Skills
© 2016 Bill Eddy, LCSW, Esq.Whether you’re choosing a friend, getting married, deciding where to work, electing a leader (such as a President) or just trying…
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Setting the Agenda (For Meetings That Include Potentially High-Conflict People)
© 2015 by Bill Eddy, LCSW, Esq. and L. Georgi DiStefano, LCSWWhether you are a manager developing the agenda for a team meeting, a mediator or lawyer setting…
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Misunderstanding Incivility and How to Stop It
© 2013 By Bill Eddy, LCSW, Esq. Recently there has been growing discussion of incivility in all areas of modern life. Public figures, professionals and the…
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3 Leadership Lessons from the Iraq War
© 2011 By Bill Eddy, LCSW, Esq. I started writing this month’s eNewsletter article (“Building a Team Against the Problem”) before realizing that this month was…
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Incivility in the Workplace: A Growing Problem
© 2011 By Bill Eddy, LCSW, Esq. Times have changed. Incivility is growing in the workplace, as well as in most areas of our society. How big of a problem is…
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Are We Not a Nation?
© 2011 By Bill Eddy, LCSW, Esq.Here’s my suggestion for The President’s Speech tomorrow night on the State of the Union:My fellow Americans: Are we not a…
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Do We Need High-Conflict Judges? (On American Idol, that is!)
© 2011 By Bill Eddy, LCSW, Esq. There’s a high-level policy discussion going on in America right now: Should the American Idol judges be mean? After all, Simon…
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Good People, Bad Behavior
© 2009 By Bill Eddy, LCSW, Esq. A few days ago, I just got back from a great 5-day conference called the Evolution of Psychotherapy. It’s held once every five…
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What (Not Who) Killed Michael Jackson
© 2009 By Bill Eddy, LCSW, Esq.In the media frenzy about finding who to blame for Michael Jackson’s death, I got to thinking about personality development (you…
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Beware of High Conflict Politicians
© 2008 By Bill Eddy, LCSW, Esq. As the election season heats up, politician behavior becomes a major concern. Over the past 15 years, I have been an attorney…