-
Mar 11, 2026 · 6 min read
Do Narcissists Make Better Leaders?
Do Narcissists Make Better Leaders? © 2026 by Bill Eddy, LCSW, Esq. The world of business and leadership would seem to be dominated by narcissists, because of…
-
Feb 12, 2026 · 17 min read
7 Ways Kids Absorb Parents' Emotions in Divorce
7 Ways Children’s Brains Absorb Their Parents’ Emotions in Divorce(And What You Can Do About It) © 2026 by Bill Eddy, LCSW, Esq. Divorce is a stressful time…
-
Jan 6, 2026 · 13 min read
Setting Limits in Divorce and Divorce Court
Setting Limits in Divorce and Divorce Court © 2026 by Bill Eddy, LCSW, Esq. January each year appears to be divorce month. Unhappy couples who have stayed…
-
Dec 3, 2025 · 10 min read
4 Simple Techniques for Managing Conflict – Anywhere! (Including High Conflict Disputes)
4 Simple Techniques for Managing Conflict – Anywhere! (Including High Conflict Disputes) © 2025 by Bill Eddy, LCSW, Esq. Conflict happens. It can be over a…
-
Oct 21, 2025 · 12 min read
The Epstein Case: A Failure to Impose Consequences on Abusive Behavior
The Epstein Case A Failure to Impose Consequences on Abusive Behavior © 2025 by Bill Eddy, LCSW, Esq. and Ekaterina Ricci, MDR, MLS Politics aside, the case of…
-
Sep 10, 2025 · 10 min read
Leaders and Limits: Setting Limits with Empathy
How leaders set firm limits and impose consequences with empathy, attention, and respect — Bill Eddy on managing without escalating conflict.
-
Dec 16, 2024 · 5 min read
Unlock Your Inner Peacemaker by Accessing Your Calm Self
Unlock Your Inner Peacemaker by Accessing Your Calm Self © 2024 by Cherolyn Knapp, B.Comm, LLB.B, Q.Med We've all experienced those moments when emotions take…
-
Aug 3, 2024
New Ways for Work®Leaders Course Delivers Immediate Impact
New Ways For Work® - Leaders Course Delivers Immediate Impact © 2024 by Cherolyn Knapp, B.Comm, LLB.B, Q.Med I had the pleasure of piloting HCI’s brand new…
-
Aug 2, 2024 · 11 min read
How to Build a Team: 7 Relationship Skills for Managers
How to Build a Team 7 Relationship Skills for Managers and Other Leaders © 2024 by Bill Eddy, LCSW, Esq. In today's world, building and strengthening a team in…
-
Jul 10, 2024 · 8 min read
Is Total Freedom the Goal?
Setting Boundaries: Is Total Freedom the Goal? © 2024 by Bill Eddy, LCSW, Esq. Setting Boundaries in Relationships at Home, at Work and Online As we celebrate…
-
Jun 14, 2024 · 6 min read
How Adult Bullies Find and Encourage Each Other on Social Media
How Adult Bullies Find and Encourage Each Other on Social Media © 2024 by Bill Eddy, LCSW, Esq. Adult bullies have traditionally been kept on the fringes of…
-
Jun 14, 2024 · 6 min read
Turning the Tide on Toxic Teams: Introducing New Ways for Work®—Leaders Training
Turning the Tide on Toxic Teams: Introducing New Ways for Work®—Leaders Course © 2024 by Cherolyn Knapp, B. Comm, Q.Med Have you ever found yourself leading a…
-
Apr 8, 2017
A Respectful Meeting Policy
©2017 Bill Eddy, LCSW, Esq. and L. Georgi DiStefano As high conflict personalities appear to be increasing in society and the workplace, we are hearing more…
-
Feb 25, 2017
Should Workplace Conflicts use Mediation?
©2017 Bill Eddy, LCSW, Esq. and L. Georgi DiStefano, LCSWMediators are being increasingly asked to help resolve workplace conflicts in a peaceful,…
-
Oct 10, 2016
High Conflict Personalities in Employment Cases
©2016 John C. Edwards, Esq.It is expected and understood by most people in the legal profession that because of the intensely personal nature of the issues…
-
Sep 5, 2016
3 Do’s and Don’ts to Manage High-Conflict People at Work
©2016 Bill Eddy, LCSW, Esq. & L. Georgi DiStefano, LCSW Dealing with high conflict people (HCPs) in the workplace presents a variety of challenges. The good…
-
Aug 15, 2016
Fire or Keep High-Conflict Employees?
©2016 Bill Eddy, LCSW, Esq. & L. Georgi DiStefano, LCSWFor the past several years, dealing with difficult co-workers has been at the top of employee and…
-
Apr 10, 2016
7 Steps to Tackle Organizational “Splitting”
7 Steps to Tackle Organizational “Splitting”Why it happens. What you can do.© 2016 Bill Eddy, LCSW, Esq. and L. Georgi DiStefano, LCSW Organizational splitting…
-
Nov 11, 2015
New Ways for Work®: A New Coaching Method
© 2015 Bill Eddy, LCSW, Esq. & L. Georgi DiStefano, LCSW High Conflict Institute offers a brand-new coaching method for managing difficult employees and…
-
Apr 8, 2015
Are High Conflict People Ruining Your Business?
© 2015 Bill Eddy, LCSW, Esq. & L. Georgi DiStefano, LCSW[Originally published by Capital Business, a subsidiary of the Washington Post, in March 2015]Are…
-
Jan 20, 2015
Setting the Agenda (For Meetings That Include Potentially High-Conflict People)
© 2015 by Bill Eddy, LCSW, Esq. and L. Georgi DiStefano, LCSWWhether you are a manager developing the agenda for a team meeting, a mediator or lawyer setting…
-
Jan 13, 2015 · 4 min read
What Baseball Can Teach Us At Work
© 2015 by Bill Eddy, LCSW, Esq. and L. Georgi DiStefano, LCSWAs both therapists and attorney, we have spoken with hundreds of clients over the years. From…
-
Dec 3, 2013
Students Should Learn They’re NOT Special!
© 2013 By Bill Eddy, LCSW, Esq.Each year I teach a 2-weekend course at Pepperdine University’s School of Law at their Strauss Institute for Dispute Resolution.…
-
Aug 28, 2012 · 9 min read
Splitting at Work: How High-Conflict People Divide Teams
How high-conflict colleagues split workplaces into 'allies' and 'enemies' — and what managers and HR can do to stop the damage. From Bill Eddy.
-
Jul 4, 2012
It’s All Your Fault – At Work!
© 2012 By Bill Eddy, LCSW, Esq.Have you noticed more people engaging in “high conflict” behavior these days at work? A customer in a store yells loudly at a…
-
Jan 19, 2012
BIFFs for Business and Professions
© 2012 By Bill Eddy, LCSW, Esq.Excerpted from BIFF: Quick Responses to High Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns…
-
Oct 18, 2011
Building A Team Against The Problem
© 2011 Bill Eddy, LCSW, Esq. Whether you are a manager, mediator, lawyer or other type of professional dispute resolver, one of the common problems you face…
-
Sep 1, 2011
Incivility in the Workplace: A Growing Problem
© 2011 By Bill Eddy, LCSW, Esq. Times have changed. Incivility is growing in the workplace, as well as in most areas of our society. How big of a problem is…
