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Dec 13, 2017
4 Mistakes to Avoid When Dealing with Difficult People
©2017 Bill Eddy, LCSW, Esq. Difficult people – we call them high conflict personalities - have a pattern of negative behavior with four primary…
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Apr 5, 2017
Civility and the Surge Protector
<p>"Maybe we don’t need relationships anymore. Maybe we can say and do anything we want with other people – in other words incivility has no cost and is easier than putting a surge protector on ourselves."</p>
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Sep 22, 2016
How to Spot & Avoid the Worst Times to Engage with a Difficult Person
©2012 Bill Eddy, LCSW, Esq. We all have dealings with high conflict people, in our families, at work and in our communities. They often catch us by surprise…
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Jan 30, 2016
Need to Set Limits With a High Conflict Person? Give 'Em Your EAR®.
<p>When dealing with high-conflict people in close relationships or at work, it is especially important to set limits on their unrestrained aggressive behavior, yet to do it in a way that doesn’t make things worse.</p>
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Apr 16, 2015
How to respond when someone attacks you publicly
© 2015 Trissan DicomesHow do I defend myself? Say your coworker fires off another nasty email accusing you of dressing sloppily. She goes on and on about how…
