Pre-Mediation Coaching Training
Train to deliver New Ways® Pre-Mediation Coaching: a short, structured coaching model that teaches clients the 4 Big Skills™ before mediation begins, so they arrive calm, constructive, and ready to make proposals instead of arguments.
Your instructor
Bill Eddy, LCSW, Esq.
Co-founder & Chief Innovation Officer, High Conflict Institute
500,000+
professionals trained worldwide




Mediation works. Prepared clients make it work better.
Studies show 60 to 80% of disputes resolve in mediation, yet the hardest cases still stall, especially when high-conflict dynamics are in the room. Pre-mediation coaching raises the odds: clients practice staying calm, contributing constructively, and formulating specific proposals for the issues likely to come up, before they ever sit down at the table.
Outcomes you'll bring back from Pre-Mediation Coaching Training.
- Deliver the New Ways® Pre-Mediation Coaching model with any mediation clients.
- Teach clients the 4 Big Skills™ before mediation begins.
- Help clients formulate specific proposals for the issues likely to be raised.
- Coach clients in staying calm and contributing constructively to problem-solving.
- Fit the coaching into any mediation practice, regardless of dispute type.
- Use the structured manual and workbook to keep sessions consistent.
Who Pre-Mediation Coaching Training is built for.
Counselors
Add a short, structured pre-mediation offering to your practice.
Lawyers
Prepare clients to negotiate well in mandatory or voluntary mediation.
Mediators & Office Staff
Coaching can be delivered by mediation or law office staff (Master's level or equivalent).
Divorce Coaches
A recognized, structured model to coach clients through mediation prep.
Parenting Educators
Extend your skills-teaching into the mediation context.
New Ways Providers
Active New Ways for Families providers can take this course at no cost.
How Pre-Mediation Coaching Training is delivered.
A 90-minute on-demand training. This training is required to use New Ways for Families® Pre-Mediation Coaching, and once you complete it you can start using the method immediately. No licensure from HCI required.
- 90-minute training — The complete Pre-Mediation Coaching model and how to deliver it.
- PowerPoint PDF — Downloadable slides to keep as a reference.
- Certificate of Completion — 1.0 participatory continuing education credit.
Methods taught in Pre-Mediation Coaching Training.
4 Big Skills™
Flexible thinking, managed emotions, moderate behaviors, checking yourself: taught to clients before mediation.
Making Proposals
Clients arrive with specific proposals formulated for the likely issues.
Pre-Mediation Structure
A consistent coaching session format built on the manual and workbook.
Bill Eddy, LCSW, Esq.
Bill Eddy, LCSW, Esq. is the co-founder and Chief Innovation Officer of the High Conflict Institute. He pioneered the High Conflict Personality Theory (HCP) and is an international expert on managing disputes involving people with high-conflict personalities. He is the author or co-author of more than 25 books, manuals, and workbooks, co-host of the podcast It's All Your Fault!, and writes a Psychology Today blog with millions of views.
Before co-founding HCI, Bill was the Senior Family Mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a licensed clinical social worker therapist with twelve years of experience. He has served on the faculty of the Straus Institute for Dispute Resolution at Pepperdine University School of Law, taught as a Conjoint Associate Professor with the University of Newcastle Law School in Australia, and trained professionals in over 35 U.S. states and 13 countries.
Pre-Mediation Coaching Training — frequently asked questions.
Who can deliver Pre-Mediation Coaching?
Are there required materials?
Do I need a license from HCI?
I'm an active New Ways for Families provider. Do I pay?
Will I get continuing education credit?
How do I access the course?
Ready to enroll?
Enroll an individual seat now, or talk to us about a private cohort designed around your organization's actual cases.