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Mediation

30 articles

  1. Mar 4, 2025 · 25 min read

    Personality Disorder Discrimination by Mediators: A Rebuttal

    Rebuttal to the Article: “ENDING THE EPIDEMIC OF ACCIDENTALPERSONALITY DISORDER DISCRIMINATION BY WELL-MEANING MEDIATORS”[1] © 2025 by Bill Eddy, LCSW, Esq.[2]…

  2. Jun 14, 2024

    The Dangerous Bias in Fabulous Reports

    The Dangerous Bias in Fabulous Reports © 2024 Jenni McBride McNamara, LMFT, PC Intro from Bill Eddy This month we have a great article about how to write…

  3. Sep 16, 2021

    "Fast Facts" for Professionals: 3 Ways an EAR Statement Can Calm Clients

    “Fast Facts” for Professionals:3 Ways an EAR Statement™ Can Calm Clients©2021 Bill Eddy, LCSW, Esq.Professionals and businesses are facing more and more…

  4. Jul 27, 2021

    Tips for Family Law Professionals

    Tips for Family Law Professionals©2021 Bill Eddy, LCSW, Esq. & Susie Rayner, GradDip FDRPNew Ways Manager, Susie Rayner, and HCI Co-founder, Bill Eddy, LCSW,…

  5. Nov 13, 2019

    Mediating High Conflict Workplace Disputes

    Mediating High Conflict Workplace Disputes©2019 Bill Eddy, LCSW, Esq.Many workplace disputes get resolved rather easily by those involved or by simple…

  6. Oct 17, 2019

    The 4 "Fuhgeddaboudits" in High Conflict Mediation

    ©2019 Bill Eddy, LCSW, Esq.Mediation with one or more parties with a high conflict personality requires a significantly different approach from the standard…

  7. Nov 6, 2017

    Tips on Offering Mediation to a High Conflict Employee

    ©2017 Michael Lomax, JDImagine you are a manager, and you have a supervisor who reports to you who is dealing with an employee with high conflict traits. There…

  8. Aug 5, 2017

    10 Paradigm Shifts of High Conflict Mediation

    ©2017 Bill Eddy, LCSW, Esq. I’ve been doing mediation for over thirty years, primarily in family cases, but also some in business, personal injury, neighbor…

  9. Feb 25, 2017

    Should Workplace Conflicts use Mediation?

    ©2017 Bill Eddy, LCSW, Esq. and L. Georgi DiStefano, LCSWMediators are being increasingly asked to help resolve workplace conflicts in a peaceful,…

  10. Jan 6, 2017

    The Mediator’s Role in Decision Making

    ©2017 John C Edwards, Esq. In a previous article, I wrote about the importance of leaving the critical decision making up to the parties to a mediation,…

  11. Jan 15, 2015

    Why They Don’t Get It?

    Why Don't They Get It?© 2015 By L. Georgi DiStefano, LCSW and Bill Eddy, LCSW, Esq.It’s so aggravating! No matter what you say or do, that certain employee is…

  12. May 8, 2014

    Should Mediation and Counseling Replace Today’s Family Court? (Part 3)

    © 2014 by Bill Eddy, LCSW, Esq In Part I of this article (July, High Conflict Institute/Unhooked Books Report), I addressed the changing clientele of today’s…

  13. Apr 28, 2014 · 14 min read

    Don’t Ask “Why?” Ask “What’s Your Proposal?”

    <p>Today’s culture is riddled with disrespectful challenges that are totally unnecessary. Rather than becoming more informed by discussions of current events or other issues, people often end up with personal criticisms, defensiveness, anger and frustration.</p>

  14. Jan 12, 2014 · 9 min read

    Should Mediators Make Proposals?

    © 2014 By Bill Eddy, LCSW, Esq. When working with high-conflict cases in mediation – or any mediation – it’s not unusual for the parties to turn to the…

  15. Dec 9, 2013 · 9 min read

    When Storytelling Hurts Conflict Resolution

    © 2013 by Bill Eddy, LCSW, Esq. One of the most common aspects of dispute resolution methods is hearing each party’s story of the case at the start of the…

  16. Oct 14, 2013

    Mediating High Conflict Disputes

    © 2013 By Bill Eddy, LCSW, Esq.When I was in Australia a couple weeks ago, one of my seminars focused on a new approach to mediating high conflict disputes –…

  17. Jul 27, 2013

    Interview with a Retired-Judge Mediator

    © 2013 By Bill Eddy, LCSW, Esq. On March 20, 2013, I sat down with Judge Susan Finlay (retired), who became a divorce mediator with the National Conflict…

  18. Jun 20, 2013

    Skills Before Decisions: Can Difficult Clients Learn Decision-Making Skills?

    © 2013 By Bill Eddy, LCSW, Esq.This article proposes some solutions to recent concerns raised by family lawyers, counselors, mediators and judges. How do we…

  19. Mar 23, 2013 · 10 min read

    Making Proposals

    © 2013 By Bill Eddy, LCSW, Esq. Any problem in the past can be turned into a proposal about the future. Proposals don’t have to be complicated. You can just…

  20. Mar 7, 2013 · 11 min read

    Overcoming the Top 6 Unnecessary Barriers to Settlement

    © 2013 By Bill Eddy, LCSW, Esq. Nowadays, people involved in legal disputes are encouraged to settle their cases out of court. In fact, only about 5% of legal…

  21. Oct 11, 2012

    Pre-Mediation Coaching: 4 Skills for Your Mediation Clients

    © 2012 By Bill Eddy, LCSW, Esq. Whether you are a lawyer, counselor, manager or other professional, you are likely to be involved in mediation regularly or…

  22. Jul 12, 2012

    New Ways For Mediation®: Explaining The Method Step-by-Step

    © 2012 By Bill Eddy, LCSW, Esq.Mediating high-conflict disputes requires a more structured process than that used in most ordinary conflicts. This is…

  23. Jan 10, 2012

    Strategic Questions For Dispute Resolvers

    © 2012 By Bill Eddy, LCSW, Esq. Asking questions is one of the most powerful – and often misused – tools for professionals in dispute resolution settings,…

  24. Nov 22, 2011

    Elder Mediation – A Growing Field for Family Mediators

    © 2011 By Bill Eddy, LCSW, Esq.Recently, I participated in a panel of speakers in Los Angeles at an Elder Mediation Institute for the Southern California…

  25. Jun 30, 2011

    What's Your Goal?

    © 2011 By Bill Eddy, LCSW, Esq.There are usually three goals to consider with HCPs:To manage the relationship, such as when you work with the person, when this…

  26. Mar 24, 2011

    Divorce and Mediation in Sweden

    © 2011 By Bill Eddy, LCSW, Esq.I just gave an all-day seminar to approximately 300 family law social workers in Sweden who do divorce mediations and…

  27. Jun 11, 2010

    When Math People and Feelings People Negotiate

    © 2010 By Bill Eddy, LCSW, Esq. As a mediator and as an attorney, I’ve noticed that some cases get stuck because one party is a “math person” and the other…

  28. Jun 11, 2010

    Mediation for Bullies?

    © 2010 By Bill Eddy, LCSW, Esq. There is increasing discussion these days of whether or not mediation can be useful in cases of workplace bullying. On the one…

  29. Nov 1, 2009

    New Ways for Mediation℠

    © 2009 Bill Eddy, LCSW, Esq. Mediating high-conflict disputes requires a more structured process than that used in most ordinary conflicts. This is especially…

  30. Jul 11, 2009

    High Conflict Mediation: 4 Tips For Mediators

    © 2009 By Bill Eddy, LCSW, Esq.High conflict people (HCPs) are highly defensive, preoccupied with blaming others, and desperate to receive validation for…